People Systems

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Employer - Penneys
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Job Description

Training, Change and Communications Lead – HR Technology/People Systems

Purpose of role
This role will be pivotal to supporting people systems implementation and upgrade projects focusing on the required business change, technical training and communications to ensure that our systems are implemented professionally and that we maximise our investments through adoption of our platforms and subsequent engagement with colleagues.
The role will work closely with the Project Manager for People Systems implementations to new and existing countries and the People Systems Operations Manager at Primark, as well as engaging with all end user communities internationally. We require an experienced candidate with strong technical training experience and a passion for knowledge sharing and talent development to champion best practices, training management and delivery in a fast changing, technical environment.

Location
Dublin, however travel will be required as part of this role

Key Responsibilities
Work with business and technical teams to:
Develop system training and communications strategies for multiple HR technology deployments internationally.
Develop new engaging mediums for delivering systems training and user communications that drive adoption.
Ensure key training documentation and system learning content is developed, updated and added to Primark DLP (Digital Learning Platform)
Create a schedule and manage regular updates to BAU People Systems documentation e.g. annual updates.
Be an agent and advocate of change, championing the use of new and improved HR technologies within the Primark store and head office network.
To develop a high quality, reusable suite of People Systems training documentation (include eLearning) for the following:
New markets training and communication strategy and plan.
Training documentation (in English and local language) for Brassring (recruitment system), T&A systems and Workday for new project implementations.
Deliver the training and communications plan and schedule for New Markets projects in line with project timelines.
Maintain a library of eLearning / digital content for key volume processes for all systems accessible at any time by P&C colleagues via the Digital Learning Platform.
Develop handover documentation for T&A and Workday launches in new markets that will equip the People Systems operations team to take on a new country post project implementations.
Work as part of a project team to support implementation and post-production phases of project.
Work with colleagues and functional analysts through the systems implementation and upgrade process to fully understand business and system requirements and functionality.
Organise and coordinate training sessions. Deliver engaging comprehensive training.
Schedule and execute communications plans across projects. Develop project communication materials (in English and local language) for the People Systems Projects
Vendor management to produce training and communications materials and to coordinate their language translations where applicable.
Create a reusable approach to training and communication asset production and delivery.
Support Operations team with developing training content for People Systems applications for existing Primark countries.
Essential knowledge, skills and experience
Experience with training users on how to use cloud-based software applications – both classroom and virt


Location - Ireland
Date Posted - 22 Feb 2020
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